Quick start by role
This content is for Spring ’26. Switch to the latest version for up-to-date documentation.
Field sales representative
Section titled “Field sales representative”- Install Field on your device (see the Field installation topics in this guide).
- Sign in and complete the initial synchronisation.
- Review your agenda and planned visits (see Visit Execution).
- Execute visits: check in, complete tasks, and capture orders (see Visit Execution).
Telesales / office user
Section titled “Telesales / office user”- Open Consumer Goods and familiarise yourself with Accounts and how your team structures customers.
- Use web order capture or supported ordering journeys for your role (see Order Capture).
- Add visit or route planning steps only if your organisation assigns those tasks to you.
Administrator
Section titled “Administrator”- Complete the installation steps (see Installation & Admin Setup).
- Configure company settings (see Company Configuration).
- Set up user profiles and permission sets (see User Setup).
- Configure products, pricing, and assortments.
Trade marketing
Section titled “Trade marketing”- Start with Trade Planning and trade promotions: use the Promotion Builder and related tools (see Trade Promotion Management).
- Align with account teams on calendars, tactics, and funded activities using the promotion calendar and planning views.
Key account manager
Section titled “Key account manager”- Open the Key Account Management application area for joint business planning and account-level performance.
- Connect account plans to promotions and financial views as described in the Key Account Management topics.
Developer / integration partner
Section titled “Developer / integration partner”- Review the Pricing API and Ecommerce API sections (see Aforza Cloud).
- Install Aforza Cloud and configure API credentials.
- Follow the Typical Order Capture Flow for integration patterns.