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Product recommendation rules

This content is for Spring ’26. Switch to the latest version for up-to-date documentation.

Recommendation rules define manual recommendation relationships. When a source product lands in the cart, related recommendations appear to suggest additional lines. Manual rules can override automatic suggestions from Aforza Insights when you need explicit control.

Create a manual recommendation rule

  • From a product record, open the Related tab.
  • Scroll to Relationship Rules (Source Product).
  • Click New.
  • Select Product Relationship.
  • Name the relationship.
  • Set Type to Recommendation.
  • Set Rule Source to Manual.
  • Choose a Target Product.
  • Enter a Certainty score to influence ranking.