Custom Agents

Custom Agents offer a powerful way for Aforza’s customers to tailor Ava’s capabilities to meet their unique business needs. Built as additional modules, these agents are designed to handle business-specific scenarios that go beyond the standard offerings.

Whether it’s supporting internal incentive programmes like field rep reward systems or assessing images for compliance with strict criteria, Custom Agents provide a flexible solution to optimise specialised tasks and workflows.

Aforza works closely with customers to design and deploy these Custom Agents, ensuring they are purpose-built to address specific challenges and streamline business activities. Like all other agents, Custom Agents can function independently or in combination with other agents, allowing them to seamlessly interact with sales, visits, or account-related tasks to deliver holistic, context-aware support. This customisation capability ensures that no matter how complex the requirement, Ava can evolve to fit the customer’s business model and drive efficiency across their operations.