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Promotions

This content is for Spring ’26. Switch to the latest version for up-to-date documentation.

A promotion lets you model a dynamic offer or fixed tactic that you want to run over a defined period for a specific customer, customer hierarchy, or segment. Promotions include a selection of products, product groups, and tactics so you can control precisely which discounts apply to which customers.

  • From the Aforza Catalog application, open the top dropdown menu and select Promotions.
  • On the promotions screen, select New.
  • Choose your promotion record type:
    • Account Promotion - target a specific customer or customer hierarchy.
    • Segment Promotion - target a specific segment.
    • Template Promotion - create a template that other promotions can reuse.
  • Fill in your promotion details:
    • Name
    • Description
    • Type
    • Status
  • Choose whether you want to Apply Commercial Policies:
    • When enabled, commercial policies and promotions can both apply to the same offer according to your configuration.
  • Click Save.