User experience

Ava menu access

Whenever the side menu or bottom sheet menu are in view, Ava is an available option to users.

Selecting Ava from these locations opens a dedicated chat modal so you can interact with Ava through text, speech, or predefined prompts. Ava routes the request to the right agents and tools and returns a response you can act on from the same modal---for example placing an order with familiar controls still in view.

Other examples of using Ava from the side menu include:

• Seeing a full order summary
• Predicting an order
• Rearranging or moving multiple visits
• Asking Ava about the financial status of a customer
• Active reminders of things such as visit priorities

Field - Ava interaction from side menu

Field - Ava order summary view

Field - Ava predicting an order

Field - Move multiple visits via Ava

Field - Ava summarising a customer’s financial status

Field - In flow visit priorities reminder