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Visit templates

This content is for Spring ’26. Switch to the latest version for up-to-date documentation.

Visit templates preload visit structure-tasks, notes, timing-when a new visit fits your targeting rules. Pair templates with segment rules so each customer cluster gets the right checklist without manual rework.

  • From Aforza Sales, choose Visits from the top menu.
  • Select New.
  • Choose record type Visit Template.
  • Fill fields:
    • Account (any anchor account for authoring)
    • Template name
    • Description
    • Planned start and end (duration driver)
    • Type
    • Effectivity start / end
    • Active
  • Assign Priority-when multiple templates qualify, the lowest numeric priority wins.
  • Save.
  • Add default tasks or notes reused for every visit spawned from the template.
  • Open the template → Rules.
  • Build segment eligibility-for details on the rule editor, see Segment Builder in your documentation set.