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Chat history

This content is for Spring ’26. Switch to the latest version for up-to-date documentation.

Users can easily access their chat history, which is unique to the signed-in user, allowing them to revisit past conversations with Ava at any time.

This feature is particularly useful for recalling details from previous discussions on specific topics. For example, you may have had an in-depth conversation with Ava during a visit last month about optimising shelf placement or noting competitor presence. Revisiting that chat history before your next visit ensures you’re informed and prepared.

Browsing through your chat history is a quick and efficient way to refresh your memory, retrieve important notes, and stay up to date on ongoing tasks or previous insights Ava has provided.

Ava Web - Chat History